Proven Service Management Tools for Accelerating Time-To-Revenue Accelerate your success in selling services by reducing development and training costs, reducing the length of the sales cycle and improving time-to-revenue with ServicesRevenue Toolset. The ServicesRevenue Toolset is a series of subscription-based tools that help service organizations introduce new services with greater speed and efficiency. Designed to facilitate predictable results in every stage of the sales development process, ServicesRevenue Toolset includes tools to address customer needs analysis, service development, sales force training, quoting services and tracking Success. Stay Informed In addition to publishing tools, we publish ServicesRevenue Newsletter, a bimonthly publication that presents the experiences of leading services sales and marketing practitioners on service selling, packaging, pricing, value communication and channel issues. Peer Experiences Metrics & Analysis Metrics & Analysis From China Back To California: The Path To Optimal Outsourcing Last year, the big fuss in the US was about all those information technology (IT) jobs moving overseas. Politicians and news reporters fretted over prized IT jobs migrating from the West to lower-cost, offshore companies in India, China or some other country. Here's an example of the exact opposite: a Chinese company is outsourcing its repair services to a US services company. Read More » The Fascinating Services Sales Compensation Mosaic Recently, I asked our readers to tell us, in general terms, how their organizations handle services sales compensation. The early responses I received so far vary dramatically. If someone has thought of it, some company out there has adopted it. To be sure, best practices are clearly emerging. It?s the bad ones that make you wonder. Read More »